We understand the difficulty you may have when it comes to asking customers for money.
But, we make it easy for you. Using our extensive experience and knowledge,
Berlin-Wheeler will design a custom seminar to address your specific needs.
Among some of the topics discussed in past seminars are the following:
Asking for payment in full
How to be firm, fair and professional
Making a successful telephone collections call
Identifying accounts receivable problems
Excellent Customer Service
Diffusing irate customers
Developing listening skills
Honing communications skills
Using positive motivation to your advantage and much, much more